jl25 Privacy Policy

1. Introduction

jl25 ("jl25", "we", "us", "our") operates the online gaming platform accessible at jl25.net. We are committed to protecting the privacy and personal data of all users ("you", "your") who access or use the jl25 platform. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

This Privacy Policy describes the types of personal information we collect from you when you use jl25, how we process and protect that information, the circumstances under which we may share it, and the rights available to you as a data subject under Philippine law. By registering an account or continuing to use the jl25 platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read together with our Terms & Conditions, which govern your use of the jl25 platform.

2. Personal Data We Collect

jl25 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records, and payment method verification documents.
• Account Data: Username, encrypted password, account preferences, gaming history, betting records, bonus usage, and responsible gaming settings.
• KYC Verification Data: Copies of government-issued identification documents, proof of address documents, and selfie photographs submitted for identity verification purposes.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, time zone, and session duration.
• Usage Data: Pages visited on jl25, games played, features used, search queries, click patterns, and referral source.
• Communications Data: Records of your communications with jl25 customer support, including live chat transcripts, email correspondence, and support ticket history.

We collect this data directly from you during registration and account use, automatically through cookies and tracking technologies, and from third-party identity verification and payment processing partners.

3. How We Use Your Personal Data

jl25 processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jl25 account, verify your identity, and authenticate your login sessions.
• Service Delivery: To provide you with access to jl25 games, sports betting markets, live casino tables, esports betting, bingo rooms, and all other platform features.
• Financial Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Legal Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulations, including KYC and transaction monitoring requirements.
• Responsible Gaming: To monitor gaming behavior, enforce deposit and loss limits, process self-exclusion requests, and identify players who may be at risk of problem gambling.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal activities on the jl25 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the jl25 platform.

4. Legal Basis for Processing

jl25 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the jl25 Terms & Conditions), including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR compliance.
• Legitimate Interests: Processing is necessary for jl25's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing and Disclosure

jl25 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other payment service providers for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist us in verifying your identity and complying with AML regulations.
• Game Providers: Software providers whose games are available on the jl25 platform may receive limited technical data necessary to deliver their games to you.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or court order.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements.

All third parties with whom jl25 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with our instructions and applicable Philippine law.

6. Cookies and Tracking Technologies

jl25 uses cookies and similar tracking technologies to enhance your experience on the platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the jl25 platform, including session management and security. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how you use jl25 to help us improve platform performance and identify technical issues.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming limits, to personalize your experience.
• Analytics Cookies: Help us understand user behavior and platform usage patterns to improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl25 platform.

7. Data Retention

jl25 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC verification documents are retained for the duration of your account and for five (5) years thereafter.
• Customer support communications are retained for three (3) years.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

When personal data is no longer required, jl25 will securely delete or anonymize it in accordance with our data retention procedures.

8. Data Security

jl25 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl25 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for account access.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jl25 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your jl25 account and to enable two-factor authentication where available.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl25:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jl25 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days in accordance with the DPA.

10. Children's Privacy

The jl25 platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine law governing online gambling. jl25 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jl25, please contact us immediately at [email protected].

11. International Data Transfers

jl25 primarily processes your personal data within the Philippines. In cases where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), jl25 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose obligations equivalent to those under Philippine law.

12. Changes to This Privacy Policy

jl25 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via email or a prominent notice on the jl25 platform. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Your continued use of the jl25 platform following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl25, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Full Name]
• Response Time: Within 30 days of receipt of your request

NPC Contact: You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.